Customer service at home is another hot topic job when it comes to my work at home conversations with others. In this blog post you will find out what customer service home jobs are all about, who’s hiring, and how much money you can make as a customer service representative at home. ( This post was edited on 6-6-12 to include additional info)

What is a customer service at home job?

A customer service representative is a job position wherein you are the first point of contact for customers of various companies/brands. In this position you will make and answer phone calls. You will attempt to resolve problems, answer questions, and sometimes sell or recommend additional products to customers.  You may also be required to do all of this via email too. Customer service representatives generally have flexible hours. Salary for CSR’s range from $8 per hour up to about $14+ per hour with benefits.  You can work part time or full time. You could work day, evening, or night shift depending on the job given to you.

With this type of work you need to actually like talking to people all day long. You also need the ability to deal with rude people effectively on a daily basis. Some of the below companies also require you to be independent contractors and most require a background check which you will have to pay for. Generally you do not need a degree to work from home as a customer service representative. A high school diploma will do just fine.

How Much Does It Cost To Get Started Working In A Customer Service Representative Job At Home?

It will cost you the price of a background check to get started. Although it seems very obvious please also see tools & equipment for additional cost information.

What Tools & Equipment Do I Need To Do This Job At Home?

quiet home office area

a land line phone

up-to-date computer

high Speed Internet connection

head set

various other home office supplies as needed

LIST OF COMPANIES THAT HIRE MOST OFTEN FOR HOME BASED CUSTOMER SERVICE POSITIONS:

The following companies hire for home based customer service positions often but please check their website for current openings before contacting them. Please also follow all directions on their website to apply for a job.

Convergys

VipDesk

Cloud10

Alpine Access

Work At Home solutions

LiveOpps

TeleTech At Home

Arise

Accolade Support (Best Western support,etc.)

West At Home

CCI Call Center